PYQPath
Refund and Cancellation Policy
PYQPath provides digital module access. This policy explains how duplicate payments, failed activation and other refund requests are reviewed, subject to applicable law.
Before payment approval
- An order awaiting manual verification may be cancelled by contacting support before access is activated.
- Do not submit multiple payments for the same order. If payment is not completed, allow the order to expire or contact support.
After digital access is activated
- Because the purchased digital module becomes available after approval, refunds are not automatic merely because a user changes preparation plans, changes Optional preference or does not use the service.
- This limitation does not remove rights that cannot be excluded under applicable law.
Requests that may qualify for review
- Duplicate payment for the same order.
- Payment approved but the purchased module was not activated within a reasonable support window.
- Incorrect amount caused by a confirmed platform calculation error.
- A transaction that applicable law requires to be refunded.
How to request review
- Contact support with the order number, registered email, amount, payment date and UTR/reference. Never share a UPI PIN, OTP or banking password.
- Approved refunds are normally sent through a traceable method to the original payment source or another verified method where technically necessary.